What customers said
in 1995:
(Note: Even though WebCom served thousands of customers in 1995, we didn't start actively collecting raves until mid-1996. Because of this our 1995 raves page is a bit short, but we still have a few of our favorites!)
Date: Wed, 27 Dec 95 05:50:09 -0800
From: brian harshaw <harshaw@intex.net>
I just want to say keep up the good work, and I will continue to populate
the WebCom server with a ton a new clients. I in fact have another that
will be opening next week. And another the week after.
Thanks for everything, there is no Web hosting company in the world
that compares with you guys.
Brian Harshaw
Markitect
Date: Fri, 27 Oct 1995 12:22:58 -0700
From: jwa19@iadfw.net (J.Williams & Associates)
I want to compliment your service. I initially had a few problems placing
my pages on the network, and your service department was simply outstanding.
The response time to my questions was by far the fastest I've seen ANYWHERE
on the internet. Thanks for all your help, and I highly recommend your
service to prospective customers.
Date: 07 Oct 95 09:41:43 EDT
From: Jorge Alegre <100547.1442@compuserve.com>
I want to congratulate you all at WebCom for the outstanding job in
creating an affordable Web solution for companies in the Net. Your service
is far superior to that of other providers and I am really happy with all
this outstanding effort. Keep up with the good job !!!
Regards,
Jorge Alegre
Tecor Communications
...I found your company by chance ... sent some email to some
of your customers .... got excellent remarks about your service
so I signed up.
Your service has been excellent!!!! The best!
Now I have my own domain and server.
If I didn't have my own server I would without a doubt put all my customers
on your site! If I had the money I would create a site like yours and use
you guys as my role model.
So I don't see how you guys can better serve your customers. You're
doing the best now.
Mike
Date: Mon, 11 Dec 1995 16:40:31 -0800
From: Ed West <captain@mobie.com>
Subject: erroneous charges
To: accounting@webcom.com
Just a quick note to tell you how much I appreciate your follow through on things. It's refreshing these days when you find someone in a company that is willing to go the extra step. You're that one :-)
Thanks-
Ed West
> ...we are doing the best job in the industry at providing affordable
> easy to use web space to lots of people...
You absolutely are!! Thanks so much for your efforts.
Carl Reimann
<higher.education@pobox.com>
Date: 29 Sep 95 12:54:10 EDT
From: Chris Bain <70242.661@compuserve.com>
Thomas,
Thanks for the swift action, as always. I know I've mentioned this
before, but you guys are the best!
I wish you continued success.
Chris Bain
Friedman/Fairfax
Date: Sat, 23 Dec 1995 16:13:43 -0800
From: Mike Murray <mikem@netcom.com>
To everyone at WebCom and especially the support staff,
I just wanted to thank each one who has directly or indirectly helped
me in the year that is about to past.
So "Murray" Christmas and a healthy, happy and properous
1996.
Mike
z4murray
My Web site is located at http://webcom.com/~webcom/z4murray/
HI,
Yesterday I e-mailed support with a problem I was having with my
daily hit report and not being able to access my account. I just
wanted to say I was very pleased to recieve an answer so quickly
and to have the problem resolved in a timely manner. It is good to
know some people still believe in good customer servive.
Thanks Again.
Sean McCullough
silk@webcom.com
Date: Wed, 27 Dec 1995 12:49:43 -0800
From: dat@webit.net (Digital Alliance and Technology)
You folks are truly the best!
Thanks for the prompt reply.
Tim =:o)
Date: Sat, 13 Jan 1996 04:50:17 -0800
From: STAS' GAWRONSKI <MC4404@mclink.it>
In my opinion your service is excellent ! I closed com.e and studio6
accounts but I'm going to open other accounts under my and other people
credit card number (for instance the Frassati account!).
Ciao.
Stas'
Date: Mon, 22 Jan 1996 13:45:42 -0800
From: oakgrove@ix.netcom.com (Artemis OakGrove )
Dear Rick,
I'm very pleased with my site and I recommend your company every opportunity.
Artemis
Date: Sat, 27 Jan 1996 00:37:44 -0800
From: Charlatan <confoozd@ix.netcom.com>
Just a note of appreciation, a rarity these days! Although I admit
I was a bit peeved it took almost 2 days to get my account activated, I
must say that I received excellent service when changing my userid, and
then correcting the incorrect change. Each time I contacted customer service,
my problem was addressed very quickly and courteously. I am very impressed
with WebCom, especially considering the poor response I've received from
other providers. A very good beginning!
Keep up the good work!!
-Carla
confoozd@ix.netcom.com
Date: Mon, 29 Jan 96 14:19:15 EST
From: ajms@MIT.EDU (Alfred J. Mustey Shiga)
Thanks for all your help. I am really impressed at how fast you respond
to email inquiries. WebCom is cool.
Alfred J. Mustey Shiga - ajms@mit.edu
Massachusetts Institute of Technology
From: Eolo Perfido <mc8315@mclink.it>
your service is working very good and i'm happy about it...thanks
Eolo Perfido happy customer from italy ;-)
bye bye
From: Jim Hurley <hurleyj@arachnaut.org>
Date: Tue, 21 Mar 1995 16:02:48 -0800
I'm happy to be a customer of WebCom.
I recommend WebCom to everyone that asks me about sites.
--
Jim Hurley email: hurleyj@arachnaut.org
Date: Tue, 21 Mar 1995 17:43:33 -0700
From: dbrady@teleport.com (Dave Brady)
WebCom is a GREAT bang for the buck!!
Easy HTTP security setup. A fast and responsive support team (They
"noticed" I was having trouble and fixed the issue without requiring
input from me... Awesome!!) New easy to use tools as time passes (The Glimpse
Search Engine was recently added - easy to use and setup). A Easy to learn
HTML Form scripting language.
I'm quickly approaching the limits of WebCom but have NO intention of EVER
giving up my WebCom account --- I'm hooked!!
Dave
Date: Tue, 21 Mar 95 20:56:38 PST
From: Mark Hayes <marcos@greybird.com>
I love it. I think the stability, performance, and easy to use services
more than make up for the lack of CGI or Shell programming. If you think
your business may need CGI programming capabilities, look at WebCom's Forms
programming capability first to see if it may meet your needs: http://webcom.com/~webcom/help/form_proc/
markh@netmanage.com http://www.netmanage.com/
marcos@greybird.com http://webcom.com/~webcom/~greybird/
Date: Wed, 22 Mar 1995 07:51:40 -0800 (PST)
From: Eric Noble
Here's a story that still amazes. On the very first day that I enrolled
with WebCom, I discovered a problem with the CERN server they were using,
in conjunction with my particular setup (TIA and Trumpet Winsock). The
problem was that graphic images didn't finish downloading before my Web
browser stopped. There were also random traffic messages interspersed in
text. Very annoying. So, I immediately called WebCom. By day's end, they
had put the NCSA server online and gave me the port number where I could
point my browser. They also promised to work on the problem.
All this on the VERY FIRST DAY that I was a new subscriber. Heck, they
didn't even have my check (let alone cashed it). I call that service!
And to this day (three months later) I still am amazed by their
conscientous work on improving the tools we can use to create our Web
publications (witness the recent introduction of the Glimpse search
engine). It would take a lot more than promises to pry me away from
WebCom now.
No caveats, except perhaps that you better be prepared for a lot of
accesses to your pages.
Eric Noble
http://webcom.com/~webcom/enoble/
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